Fleet management
Feel confident your portfolio of solar assets is in the right hands. With 80,000 systems in our care, we treat your systems like the 50,000 we own. At Spruce, we monitor, maintain, and service your assets to optimize their performance, accessing our broad network of partners for on-site work.
Our customers
We currently provide full-scope master servicing support.
energy customers across the United States.
in assets currently being serviced.
Billing and Collections
We’re committed to making the payment process hassle-free. We offer easy payment options for homeowners.
Our services include:
A seamless cash application and tracking tool based on the appropriate fund designation.
A coordinated collections program that monitors accounts, mitigates account delinquency, and ensures accounts are current and maximum values are recaptured.
A billing portal for the customer to view all balances and request paperless billing.
Account Services
Beyond just account support, we provide account solutions. Our account services include complete customer account management from start to finish. Our team has the entire account spectrum covered, from UCC/fixture filing and removal and SREC reporting to performance guarantee and system buyout management.
Account services include:
Onboarding and Booking
Transaction Support
Incentive Management
Quality Assurance
Guarantee Management
Financial asset management
The proof is in the metrics. Through in-depth financial analysis and reporting, we’re able to provide detailed records for asset owners and third-party funds on financial and operational reporting metrics.
Reporting and metrics examples include:
Monthly/quarterly operating reports
Audited financials
Cash distributions
Invoice payment and processing
Tax preparation
Homeowner Support
Your customers have questions. We have answers. Our dedicated Homeowner Support Team is ready to assist. With 24/7 access to our online portal, Solar Service Help, customers are able to view their system performance and get answers to frequently asked questions.
Our services include:
Billing and Monitoring
Home Sales
Refinances
General Inquiries
Escalated Homeowner Management
Seeking a Fleet Management Partner? Contact us Today!
Give us a call
866-903-2399
