Extended Service
Agreement
Why have an ESA?
Through a combination of system monitoring and solar-focused customer support, Spruce Power’s servicing affiliate is here to address homeowner solar system technical support needs. With our deep experience in solar and our network of high-quality residential service providers, we support the following activities:
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Remote system
monitoring -
System performance
analysis -
Maintenance issue
diagnosis -
Technician dispatch
administration
Our ESA options
The extended service agreement can offer a degree of additional protection to residential solar system owners for a two year duration. Choose from the three options below.
| Perks |
White additional terms
• 24 month minimum commitment. $25/mo 2yr term |
Green additional terms
• 24 month minimum commitment. $35/mo 2yr term |
Blue additional terms
• 24 month minimum commitment. • Automatic monthly payment required. • Includes up to 3 service visits per calendar year with no additional arrangement call fee (cleaning not included as a visit). Additional visits will include an arrangement call fee. • Monitoring requires homeowner-provided cellular solar meter from an approved meter platform. • Includes 1 solar panel cleaning during the 24 month term at no additional cost. • Account must be current and in good standing prior to service call coordination. • Additional terms and conditions apply. $45/mo 2yr term |
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Minor Repairs
Remote and onsite troubleshooting, testing and diagnoses, manufacturer warranty coordination, circuit breaker errors, electrical fuse failures, and minor component repairs of your solar system.
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Arranging for Major Repairs
Arranging for replacements, alterations, modifications, additions, cleanings and any work that requires permitting of Covered Systems and Equipment.
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Covered Equipment and Systems
Arranging for repairs associated with modules, inverters, meters, and remote monitoring systems.
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Remote System Monitoring
Monitoring solar system performance on your behalf to proactively notify you of performance issues and initiate remote and/or on site support.
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Solar Panel Cleaning
Utilizing qualified teams to safely remove dirt and other particulate from your panels which negatively impact solar performance.
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Sign Up | Sign Up | Sign Up |
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White
$25/mo 2yr term
additional terms• 24 month minimum commitment.
• Automatic monthly payment required.
• Includes up to 3 service visits per calendar year
with no additional arrangement call fee. Additional
visits will include an arrangement call fee.
• Account must be current and in good standing
prior to service call coordination.
• Additional terms and conditions apply. -
Green
$35/mo 2yr term
additional terms• 24 month minimum commitment.
• Automatic monthly payment required.
• Includes up to 3 service visits per calendar year with no additional arrangement call fee. Additional visits will include an arrangement call fee.
• Monitoring requires homeowner-provided cellular solar meter from an approved meter platform.
• Account must be current and in good standing prior to service call coordination.
• Additional terms and conditions apply. -
Blue
$45/mo 2yr term
additional terms• 24 month minimum commitment.
• Automatic monthly payment required.
• Includes up to 3 service visits per calendar year with no additional arrangement call fee (cleaning not included as a visit). Additional visits will include an arrangement call fee.
• Monitoring requires homeowner-provided cellular solar meter from an approved meter platform.
• Includes 1 solar panel cleaning during the 24 month term at no additional cost.
• Account must be current and in good standing prior to service call coordination.
• Additional terms and conditions apply.