Portal Help & Troubleshooting 


How Do I Login to the portal

PLACE HOLDER FOR PORTAL Login Help

How Do I Make A Payment?

The Spruce Power Portal allows you to make payments at your convenience 24/7 without paying a fee!

To open a walkthrough (with screenshots): Click Here 

Option 1:

  1. first, you must log in to the portal and select the billing section!
  2. Select “Payments” at the top bar
  3. If you’d like to pay your total balance, select “Outstanding Balance” OR select the specific invoice you’d like to pay
  4. Review the total and the payment method. Once approved, select “Confirm” to complete your payment.

Option 2:

  1. Select “Pay Invoice”
  2. Review the balance total, payment method, and any applicable credits. Once confirmed, select “Pay” to complete the payment.

Note: You must have a payment method on file to make a payment.

If you still need assistance, you can click the live chat icon (bottom left of this page) and a LIVE AGENT can help walk you through it. 

IMPORTANT MESSAGE

You have Successfully Subscribed!